Oct 07, 2020 by David Lang

Every organization, in its pursuit to improve its sales and performance, is implementing new software or upgrading to the newer versions. A typical sales rep has to use on an average 12+ software in his/her routine sales responsibilities.  When a new employee joins an organization, many a times, they are inundated with new software, versions or a new category altogether. This may l...

Oct 07, 2020 by Saket Dixit

One of the most common question I get asked a lot is, when is a good time to introduce DAP (Digital Adoption Platform) to my organization? My spontaneous answer to the question is, yesterday! I’ll explain why… It reminds me of 2 life lessons – learning to drive a car and learning to speak as a toddler or babble as a baby. I remember the former, far better than the latter, but...

Oct 07, 2020 by Saket Dixit

Today I joined a new organization and on the very first day, I received a welcome kit on my desk. It’s a really very good experience to join a new company, same as you got promoted in a new class where you will learn new things. Soon I have seen many invitations based on my profile for #CRM #ITSM #HCM #Cloud #SaaS tools in my inbox.  Now my worry started, I don’t know how to use...

Oct 07, 2020 by Ruturaj Waghmode

Take care of your employees and they will take care of your Business. It’s as simple as that. Healthy, engaged employees are your top competitive advantage.” – Richard Branson Why Employee Experience (EX) matters? I have seen many organizations focus a lot on Customer Experience (CX) at the same time have equally seem them neglect Employee Experience (EX). The conventional...

Oct 07, 2020 by David Lang

I just finished building a deck this weekend.  A few people have told me that it looks great. It was a lot of hard work. There was a lot of planning and heavy lifting, and some sore muscles. I feel like I did a great job and am happy with the results. That validation from my family and friends was hard earned. MyGuide by EdCast was just recognized by Everest Group as a leader in DAP (read...

Oct 07, 2020 by Kalpit Jain

Today, Everest group named MyGuide by EdCast a leader in the Digital Adoption Platform. How did it happen? How did we get in the leadership tier? We are the youngest kid on the leader block. It took us just 4 years to rise and rise and rise. What is the secret to our success? In three simple sentences, it is: Passion, Patents and Intensely listening to the Customer needs. Here is a recap o...